FAQ

• How many team members can I invite?

  You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

  

• What is the maximum file upload size?

  No more than 2GB. All files in your account must fit your allotted storage space.

  

• How do I reset my password?

  Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

  

• Can I cancel my subscription?

  Yes! Send us a message and we’ll process your request no questions asked.

  

• Do you provide additional support?

  Chat and email support is available 24/7. Phone lines are open during normal business hours.